We had an overall satisfactory experience from selection to delivery to installation. The installer accommodated some aesthetic changes for us with no issues. No hesitation recommending DSP services to other parties.
We absolutely love our deck. All of the people we dealt with were professional, Bob, Paul, Derek, Mike and Danielle. They all did a super great job. Really, really nice to deal with. We could not of had a better experience. Love, love, love our deck. If we add on to our deck Desert Sun Patios will be our first choice. Thank you to everyone who worked on our deck.
Excellent service, timely and installers were very polite, respectful & pleasant. Love our ‘new room’!
Just had our new Screen Room completed by the Desert Sun Patio team, my wife and I love it. The team at Desert Sun from start to finish did a great job, Excellent workmanship, friendly and cooperative.
Staff were very professional and knowledgeable. I live in Red Deer and they came out to stop by to give us a measure & estimate no problem. Over all experience was great, friendly, and timely! Very pleased with our final product, we are very excited to now enjoy it.
Thanks Desert Sun Patios!
Bob Whiteside is so personable as well as his staff! They did a great job and it was exactly what we had envisioned!
Desert Sun Staff were very happy, helpful and professional people to deal with. The process was simple and the end result was wonderful. We love our sunroom. Thank you.
This is a very profession and honorable company to deal with. Bob was very professional and always up front with us. Mike, the installer did a first class job in installing our sun room. We had a problem with a leading roof. Bob and Mike stayed with us all the way and kept coming back until the problem was solved. We highly recommend this company.
Thank-you Dustin for coming out so many times and being so patient with me and answering my million questions and most of all, willing to make things right. Bob thank-you for taking the time to answer my questions over the phone. Also thank-you Don for installing my flat pan patio cover. You did a beautiful job, you know you stuff and I appreciate it. Last but not least, thank-you Jeff for doing all the little touch-ups. Your a great young man. Desert Sun you Rock!!!!!
The deck off our master bedroom was rotting and needed to be replaced. I had a couple of sunroom companies come to take a look and give me a quote. It was obvious from the beginning that Desert Sun cared about customer service. Everyone – Blake, Bob, Mike, office staff – was professional, friendly, knowledgeable and caring. Construction was done last winter (January/February). Mike, the installer, kept working despite the cold weather. At all times during, as well as after installation the site was left clean. The company installing the flooring after completion of sunroom had questions I couldn’t answer. When I asked Blake his response was give me their number I’ll talk to them. The company installing blinds had questions – when I asked Bob he said – I’ll talk to them. Both of those companies later mentioned to me how helpful Blake & Bob were. It has been over six months since the Sunroom was completed, two days ago I got a call from Desert Sun asking if I had any concerns – we have recently had strong winds in Calgary and noticed that when the windows were opened they rattled a bit. I mentioned this and two days later Bob was over fixing the problem. Desert Sun is an excellent company, their customer service is beyond reproach – I highly recommend them.
Great product, people and service. Thanks to Blake for his follow-up and excellent installation and service by Jeff. We would not be enjoying our west facing deck on these hot days if not for Desert Sun.
Excellent service. Designed a patio cover to suite the area we wanted covered, delivered when promised, installed quickly and cleaned up brpebfore departing. Love it! This is the 3rd house where we have had a patio awning installed by Sun Patios.Would definitely recommend.
The patio cover installed has been absolutely excellent. Besides giving us the shade we wanted, it lowered the heat in the house during the hot summer days. We compared the quality of the materials used to some of the competitors and found Desert Sun Patios to be superior. The 2 installers that came to the cabin did a great job, answered questions and left everything spotless when they were done. We are now thinking of having half the deck made into a sunroom if possible.
Service & follow up exemplary. Dustin Collistor understood our vision completely and completed same to our complete satisfaction. Installer Allen paid great attention to detail and appearance. We are extremely pleased.